Terms & Conditions

Sales and Descriptions

We spend considerable time and effort researching, using, testing and choosing the parts and accessories we sell.
We will source from well known manufacturers and suppliers from around the world. The "Tech series" range of products are manufactured solely for us and are distributed by our Retail outlets, Wholesalers and Stockists around the world.

Whilst every effort is made to describe all the products on this web site, including the pictures used, we cannot guarantee all items will always match exactly what is packaged.
This is usually due to supply chain issues, where an alternative item is supplied, rest assured it will be carefully chosen, tested or used by ourselves and is sold with total confidence.

If you have any concerns prior to ordering, please don't hesitate to contact us.
If you are not totally satisfied with the product, you are welcome to return the product for a full refund (subject to our terms of returned goods).
 

Returns

We are happy to accept and refund returns based upon the following:

Refunds will only be considered when the item/s is returned to us.
Goods that are faulty due to manufacture will be replaced or refunded at your choice.
Goods damaged in transit will be subject to inspection and replaced once liabilty has been proven (please try and check the condition of goods, importantly for packaging damage when you are signing for it).
Damaged in transit goods: We will endeavour to replace any goods damaged in transit ASAP. If we cannot replace within a fair amount of time a refund will be given. If we can replace within a fair amount of time but a refund is insisted upon, we may give a refund (at our discretion), tho any carriage charges will not be refunded.
Non stock items that are special orders are non refundable.
Incorrectly ordered goods are non refundable.
No longer required/wanted goods are non refundable

Online purchases

If you are purchasing online and wish to have your product delivered to a different address to that of the card holders name and address, please give us sufficient details to contact the card holder or call us to verify before placing your order. This will help prevent any delays with us shipping your order.
We require this information to help prevent Card fraud.

Thank you for your co-operation.

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